Owned by the O'Sullivan family, the Sheraton Athlone Hotel, along with the Hodson Bay & Galway Bay Hotels are recognised as three of the leading hotels in the conference and leisure market in Ireland. This success has been achieved through the provision of first class facilities, excellent product quality delivered by an efficient and friendly staff. Through loyal and dedicated employees, the Hodson Bay Group strives to meet and exceed the expectations of all our customers. In doing this we foster a positive working environment which incorporate, family values, loyalty, commitment and pride.
Hodson Bay Hotel is a 4* property located five minutes from Athlone town in Ireland’s lakelands and enjoys superb views over Lough Ree. Easily accessible by public transport and the M6 motorway, the hotel is a mere 60 minutes drive from Dublin and 50 minutes from Galway. With scenic lakeshore walks, championship golf courses and lake cruises on our doorstep, there is a rich choice of enjoyable activities.
The Galway Bay Hotel is a 4* property located on the shores of the famous Salthill Promenade, on the Wild Atlantic Way trail, and yet only five minutes from the vibrant Galway City. Galway city was recently voted as “The Worlds Friendliest City” according to readers of Travel and Leisure magazine. The hotel is well served by frequent public transport, along with easy access to road and rail that links Galway with international airports.
The hotel offers 153 luxuriously appointed bedrooms with a large portion of these having magnificent views of the Clare Hills and Galway Bay.
The Sheraton Athlone Hotel is a 4* property located in the heart of Athlone; a town that Lonely planet described as “one of Ireland’s most vibrant… full of modern stylish developments and small winding streets..”. Adjacent to public transport and with indoor access to Athlone Town Centre, home to well-known shops, cafés and other amenities, it is the ideal location to experience Athlone and local attractions.
The tallest landmark in the Midlands, Sheraton Athlone Hotel gives a whole new dimension to Athlone with the 12-story signature tower at its core. The luxurious bedrooms are arranged around the raised rooftop garden used as an outdoor space for larger functions and weddings. Guests cross the courtyard through a glazed link to the bedrooms in the Sheraton tower. The Hotels facilities include 167 bedrooms, a 7 treatment room Urban Spa, Health & Leisure Complex, 3 Food and Beverage outlets and conferencing capacity for 1,200 delegates.
Through loyal and dedicated employees, the Hodson Bay Group strives to meet and exceed the expectations of all our customers. In doing this we foster a positive working environment which incorporate, family values, loyalty, commitment and pride.
"Exceeding Expectations" is a Group Wide programme and its objectives are to reinforce procedural quality in all areas of the group as part of the commitment to develop processes. Reinforcing the business ethos and core through our people is a fundamental route towards ongoing success. Empowering teams with the support of bespoke measurement and communication tools facilitates real ownership of their function enabling them to deliver improvement and success. All department leaders benefit from external training to a) structure operating procedures relevant to their function and b) train their teams to consistently adhere to functional procedure and process.
1. Exceed our Customers Expectations
To provide the highest quality service and product we possibly can to our customers on every visit or touch point they have with us. We take pride in delivering this, while continually challenging ourselves with a quality audit process of product and service across all departments. This process measure and evaluate all aspects of the customer offering while developing new guest experiences.
2. Positive Personality & Flexibility
In meeting our customer's expectations with personable, friendly, and competent service, combined with a respect for one and other along with the flexibility required in our industry, we aim to create a lasting and memorable experience for all our guests.
3. Honesty & Integrity
We have developed and continue to grow with family values and ethos forming a large part of our culture. We hold ourselves accountable to the highest standards in the various day to day business dealings with customers, employee engagement and policies, commitment to social responsibility and environmental programs and practices.
4. Achieve Commercial Goals & Targets
Training and Development of Management and Staff in the business skill sets across all commercial channels towards achieving group financial targets in turnover and cost base. This ensures the company growth and reinvestment objectives can be achieved into the future.
The Hodson Bay Group recognises that our people are very important to our continued success. We provide a supportive environment where you can build a long-term and progressive career through learning, teamwork exceeding customer expectations.
We offer our Associates competitive compensation and a range of benefits :
Recognition and Reward
At the Hodson Bay Group we recognise our Associates & Managers for their commitment to our goal of exceeding guest expectations in all areas.
The Hodson Bay Group culture of mutual respect encourages Associates to achieve their potential through the development of skills, learning, and development. We promote from within - many of our managers began their careers in entry-level positions. Many of our Associates have received training in other areas and as a result have a greater appreciation of the Hospitality industry.