Background

Owned by the O'Sullivan family, the Sheraton Athlone Hotel, along with the Hodson Bay & Galway Bay Hotels are recognised as three of the leading hotels in the conference and leisure market in Ireland. This success has been achieved through the provision of first class facilities, excellent product quality delivered by an efficient and friendly staff. Through loyal and dedicated employees, the Hodson Bay Group strives to meet and exceed the expectations of all our customers. In doing this we foster a positive working environment which incorporate, family values, loyalty, commitment and pride.

Our History

Hodson Bay Group currently comprises of three Hotels: • 176 bedroom Hodson Bay Hotel, Conference, Spa and Leisure complex at Hodson Bay Athlone • 153 bedroom Galway Bay Hotel at Salthill, Galway • 167 bedroom Sheraton Athlone Hotel Owned by the O’Sullivan family, Hodson Bay, Galway Bay Hotels and more recently the Sheraton Athlone Hotel, are recognised as three of the leading hotels in the conference and leisure market in the country. This success has been achieved through the provision of first class facilities and good quality product delivered by an efficient and friendly staff.

​Our Ethos and Core Values

Through loyal and dedicated employees, the Hodson Bay Group strives to meet and exceed the expectations of all our customers. In doing this we foster a positive working environment which incorporate, family values, loyalty, commitment and pride.

"Exceeding Expectations" is a Group Wide programme and its objectives are to reinforce procedural quality in all areas of the group as part of the commitment to develop processes. Reinforcing the business ethos and core through our people is a fundamental route towards ongoing success. Empowering teams with the support of bespoke measurement and communication tools facilitates real ownership of their function enabling them to deliver improvement and success. All department leaders benefit from external training to a) structure operating procedures relevant to their function and b) train their teams to consistently adhere to functional procedure and process.

1. Exceed our Customers Expectations
To provide the highest quality service and product we possibly can to our customers on every visit or touch point they have with us. We take pride in delivering this, while continually challenging ourselves with a quality audit process of product and service across all departments. This process measure and evaluate all aspects of the customer offering while developing new guest experiences.

2. Positive Personality & Flexibility
In meeting our customer's expectations with personable, friendly, and competent service, combined with a respect for one and other along with the flexibility required in our industry, we aim to create a lasting and memorable experience for all our guests.

3. Honesty & Integrity
We have developed and continue to grow with family values and ethos forming a large part of our culture. We hold ourselves accountable to the highest standards in the various day to day business dealings with customers, employee engagement and policies, commitment to social responsibility and environmental programs and practices.

4. Achieve Commercial Goals & Targets
Training and Development of Management and Staff in the business skill sets across all commercial channels towards achieving group financial targets in turnover and cost base. This ensures the company growth and reinvestment objectives can be achieved into the future.

Culture & Diversity

The Hodson Bay Group is committed to providing equal opportunities regardless of gender, marital status, family status, race, religion, sexual orientation, disability, age or membership of the traveling community. Diversity Hodson Bay Group recognizes that encouragement of diversity and provision of equality of opportunity are essential to the efficiency and effectiveness of its work and to good relations among our workforce. The Hodson Bay Group leverages a team that is rich in diverse people, talent and ideas. Diversity is an integral part of who we are, how we operate and how we see the future. We work hard to ensure an inclusive and fair work environment for our associates. Currently among our associates we currently have 24 nationalities working within Hodson Bay Group. Culture Through loyal and dedicated associates, the Hodson Bay Group strives to meet and exceed the expectations of all our customers. In doing this we foster a positive working environment which incorporate, family values, loyalty, commitment and pride.

​Benefits & Rewards

The Hodson Bay Group recognises that our people are very important to our continued success. We provide a supportive environment where you can build a long-term and progressive career through learning, teamwork exceeding customer expectations.

We offer our Associates competitive compensation and a range of benefits :

  • Competitive rate of pay & benefits package
  • Career development opportunities
  • Free meals while on duty
  • Complimentary use of our Leisure Centres & swimming pools at specified times
  • Discounted use of our Spa
  • Discounted spa/beauty products
  • Discounted hotel rates within the Group
  • Complimentary car park
  • Discounted Health Insurance
  • Affinity Scheme with local bank

Recognition and Reward
At the Hodson Bay Group we recognise our Associates & Managers for their commitment to our goal of exceeding guest expectations in all areas.

  • Associate of the Month - Associate who demonstrate outstanding levels of service to our guests or who continuously exceed expectations for their team
  • Refer a Friend Scheme - Associates who provide referrals for new Associates
  • Managers who demonstrate exceptional leadership are acknowledged and rewarded

The Hodson Bay Group culture of mutual respect encourages Associates to achieve their potential through the development of skills, learning, and development. We promote from within - many of our managers began their careers in entry-level positions. Many of our Associates have received training in other areas and as a result have a greater appreciation of the Hospitality industry.

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