IT Business Analyst at Ryanair in Swords, Ireland

Ryanair Labs is a state of-the-art digital & IT innovation hub creating Europe’s Leading Travel Experience for customers. As a business analyst you will work closely with business owners from discovery to implementation of new products driving Ryanair’s strategic vision. As part of an agile development team you will play a key role in defining and shaping projects and approaches to delivery. This is an exciting opportunity for highly motivated individuals to work in a fast-paced customer focused ecommerce environment.

Ryanair is Europe’s favourite airline, carrying over 106m p.a. on more than 1,800 daily flights from 81 bases, connecting 200 destinations in 31 countries on a fleet of 330 Boeing 737 aircraft, with a further 350 Boeing 737’s on order, which will enable Ryanair to lower fares and grow traffic to 180m p.a. by FY24. Ryanair has a team of more than 10,000 highly skilled aviation professionals delivering Europe’s No.1 on-time performance, and has an industry leading 31-year safety record.

Discover what this job and a career in Ryanair is like...

  • Collaborate with stakeholders to translate strategic initiatives into project requirements.
  • Translate high-level business requirements into user stories and work as part of agile development team to deliver new products.
  • Work with product owners to develop and prioritise product backlog
  • Work closely with scrum masters to ensure requirements are managed in a manner that ensures agile best practices are maintained


  • Strong experience of Process Design and Business Analysis
  • At least 3 years of developing requirements and creating user stories
  • Experience of working in agile teams, responsive to changing business priorities
  • Experience of working on major customer facing websites an advantage
  • Strong Communicating and Influencing skills
  • Experience of Stakeholder Management
  • Strong motivated self starter with a desire to progress their career as part of our ambitious growth strategy.
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