Supervisor at The Workman's Club, Ireland

Press Up Entertainment Group is Irelands leading leisure and hospitality company. The Group has interests in a variety of sectors, most notably hotels, bars, restaurants, venues and nightclubs. If you are passionate about the hospitality sector and looking to start or further your career progression, Press Up Entertainment is the group to join.

Job Details

  • take responsibility for the business performance
  • prepare reports at the end of the shift/week, including sales, cash sheets, labour costs
  • coordinate the operation of the bar during scheduled shifts;
  • train, manage and motivate staff;
  • respond to customer queries and complaints;
  • maintain high standards of quality control, hygiene, and health and safety;
  • Deliver superior guest services and ensure absolute customer satisfaction
  • Appraise personnel’s performance and provide feedback to keep them upbeat and productive
  • Control costs and minimize waste
  • Nurture a positive working environment and lead by example
  • Weekly stock-takes, orders and deliveries
  • Adhering to budgets and increasing profits
  • Dealing with reservations, both corporate and over the phone/email
  • Weekly meetings with marketing, operations and finance
  • Liaise with drinks ambassadors, reps
  • Rostering
  • Comply with all company policies and procedures

Key Skills and Attributes

  • Level headed/sensible and consistent in nature, trustworthy and reliable
  • Ability to work flexibly under pressure with a good sense of humour
  • Approachable with excellent people skills
  • Superior customer service skills
  • High level of initiative
  • Ability to multitask

Benefits

  • Continual training and development
  • Career progression
  • The Press Up Entertainment Staff discount card, entitling you to many discounts across our 30+ businesses
  • The Press Up Social Club which organises regular fun-filled activities and gatherings for teams across the grou
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