Collaborate with our customers while providing consulting services and technical support to help them leverage their use of our products for maximum impact.
This Senior Account Manager position for the DACH territory is a high impact, high visibility position, combining equal parts relationship management and client satisfaction. The ideal candidate brings a proven record of success in a SaaS technology company where they have helped drive DACH customer adoption, had responsibility for revenue retention and demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, technology-driven environment utilizing phone and on-site interactions to effectively manage a high velocity of activity.
At DocuSign, we measure our success by our customers’ success. We collaborate with our customers to help them leverage their use of our products for maximum impact. Our global Customer Success and Support team provides consulting services and technical support on-site and over the phone support. We ensure that all our customers are satisfied, and are DocuAdvocates. You are the eyes and ears of our company and provide insightful customer feedback to the rest of the organization so we can improve the user experience and make it one that consistently exceeds expectations.