Business Analyst - Digital Experience at Ryanair in Swords, Ireland

Ryanair, Europe’s largest low fares airline is looking to grow its Ecommerce team. This is an exciting opportunity to work with one of Europe’s biggest ecommerce platforms in a fast paced and challenging environment.

From the cockpit and cabin to our state of the art head office here in Dublin, we want a team that is quick-thinking, fast-acting and hard-working. We want bright, talented and enthusiastic people who are passionate about ecommerce, love a challenge and who like to get stuck in.

The Role

We are looking for a Business Analyst to join our Digital Experience team for a permanent position based in our Swords HQ.

The role of the Business Analyst is to understand and drive the product development of Ryanair’s platforms. You will be tasked with working with multiple stakeholders across the business in order to gather and document project requirements and to assist in the development process of


  • Meet and work directly with stakeholders to define project requirements.
  • Collect and analyse business needs and translate into clear requirements for the development teams.
  • Translate high-level business requirements into robust functional specifications that are supported by user story boards/user cases.
  • Manage and control change requests in relation to existing project plans.
  • Drive business analyst’s best practice to ensure high quality output is achieved.
  • Translate business requirements into detailed functional design using Use Cases


  • Strong experience of Process Design and Business Analysis
  • Experience of working with Product teams and UX/UI designers an advantage
  • At least 2/3 years of writing requirements documents and other software development materials
  • Experience of working in and agile, fast-paced consumer centric ecommerce environment.
  • Experience of working on major consumer interfacing websites an advantage
  • Strong hands-on Stakeholder Management
  • Excellent Document writing and detailed process understanding
  • Communicating and Influencing
  • Formalised training in Project Management or Process/Lean desirable

Discover what a career at Ryanair is all about!

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