To assume overall responsibility for the smooth running of the restaurant and the implementation, evolution and ongoing improvement of standards and profitability.
To achieve the highest food, drink and service standards in order to exceed both customer and staff expectations.
To act as role model for staff and ambassador for Sophie's, reflecting its unique culture, positive attitude and excellent standards at all times.
You are a dynamic manager who is service inspired and volume savvy. You have experience of running a busy, high turnover restaurant and understand the importance of meeting targets, instinctively hitting the balance between the demands of the business and exceeding customers’ expectations.
You are able to influence performance in every area of the restaurant, managing with consistency, but are also keen to learn, evolve and try new ideas that fit within the ethos of Sophie's.
You have a positive attitude and are able to proactively manage (rather than supervise) staff, adapting your approach to suit both busy and quiet times. You work intelligently under pressure and lead by example. You use your time to the full, both on shift and in fulfilling your overall management responsibilities.
An understanding of how to delegate productively is essential and you do so to keep staff busy and motivated, encouraging responsibility where deserved or needed.