Community Lead at Iconic Offices in Dublin, Ireland

Iconic Offices is looking for a talented and passionate Community Lead. The ideal candidate is a confident and outgoing customer service professional that can warm a crowd. They can work independently with little supervision but have a strong commitment to the team and our company vision: creating an incredible experience for our members. They have a penchant for administrative detail and be a shining example of strong work ethic. Add a shot of enthusiasm and drive for the job and you’ll be our ideal candidate.


A few of the responsibilities are

  • Setting up show offices as soon as new space becomes available
  • Facilitating sales staff with tours and sales
  • Liaising with contractors including cleaning and maintenance to project managing any works that need to be carried out within the centre
  • Provide excellent front of house duties such as greeting members and their guests in a professional manner and by name when possible and scheduling member meeting room requests
  • Answering telephone calls and dealing with them in an appropriate manner and according to guidelines
  • Serve as the primary contact for the centre and the members
  • Seek member feedback and address member concerns and suggestion
  • Cultivate and nurture deep relationships with members in person and via company online portal
  • Develop a good understanding of member’s business and keeping up to date with trends and news within that industry
  • Managing the event on site - on occasion this may require working outside set hours to make sure our events are the bomb.


Requirements

The ideal candidate should be able to work in a fast paced serviced office company with the following requirements:

  • Professional experience in customer service, hospitality, or event management preferred
  • Extremely strong writing, communication and people skills
  • Passion for planning kick-a$$ events and building a community
  • Well-rounded and able to talk about a wide range of topics with ease
  • Highly organised and attentive to detail with the ability to multitask
  • Fun personality, honest, creative, curious, intelligent, hardworking and drive for achievement
  • Knowledge of/proficiency in key social media platforms and a keen eye for taking pictures.

​About Us

Since 2013, the Iconic team has grown into a crew 28 strong. We’re set to grow again by 50% in the next 12 months, just to keep up with the future plans of the business. We’re a versatile bunch of creative, enthusiastic, hard working people who believe in the job we do and the great things we can achieve by collaborating together and offering our clients the best possible service.

​Working at Iconic Offices

We are growing fast and learning on the way. People who work with us need to be flexible and comfortable bringing their ideas to the table. Everyone that works for Iconic Offices is truly invested in the company and what it stands for. Also, we do have a lot of fun, hard work too, but ultimately its a lot of fun.

Professionalism goes a long way...

We are looking for confident, proactive, presentable, capable individuals who have:

  • Proven Ability
  • Flexibility
  • Positive Attitude

The best candidate arrives on time, extremely well presented, is confident and are always looking for new ways to streamline areas of the business and make it more cost-efficient.

​Check out our spaces...

Take a look behind the scenes

Peak behind the front doors of some of our buildings and get a feel for our spaces, in our 30 second video.


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