Are you a UX visionary who is passionate about connecting regularly with users? Do you believe in abiding by a data driven approach to develop a strategy, even though you have strong product instincts? Are you excited to work on a global b2b product with a consumer platform used by millions of people? If you answered yes to the above questions and enjoy working with creative and brilliant people, then you may be the one we are looking for!
Trustpilot is looking for a UX Manager to join our Technology team in Copenhagen. Managing our growing team of UX Designers entails building out shared best practices across the team, giving feedback on the team’s work, as well as coaching designers and supporting their professional growth. You will also work hands-on doing cross-product research and interaction design. With a focus on the end-to-end customer journey and its most important pain points, you help the team prioritize and frame their work.
As our new UX Manager, you will work closely with various stakeholders, ranging from design to data and development. You understand the interplay between UX and UI work and how to build good workflows, can build a case for investing in UX based on data, and know how to create compelling experiences that balance user intent, business needs, and site performance. You know it’s critical to the evolution of our products that we continuously connect with our customers to better understand them, and will help us doing this in the best way possible.
UX design is an essential component in our agile product development process. UX Designers run discovery processes with their product teams, do user research and testing and design UI, among other things. We’re proud of our agile product development, and we are looking for someone that has experience working in an agile environment and with (lean) UX, to help us further solidify and improve the way our UX Designers can contribute and thrive in this environment.