Lufthansa InTouch is Lufthansa's Competence Centre for Customer Service. Our office is a celebration of diversity and multicultural success. Our Talents help and support customers from more than 45 countries in over 20 languages. We love helping customers and meeting their needs using human touch: this is the reason why they trust us and believe in us. The five-star service we provide is one of many aspects that makes Lufthansa one of the world leading Airlines.