OSG Vericlaim Ireland's Largest and Longest established Specialist Third Party Administrator and Loss Adjuster are a SEDGWICK Company and part of the Global Sedgwick Vericlaim Organisation backed by the resources of the Leading Global Provider of technology enabled risk and claims solutions we can truly offer a local market based service operating to market leading international international standards. Having built on our history and heritage as Chartered Loss Adjusters, today we provide a diverse and extensive range of outsource services for the Insurance and Financial Sectors in Ireland and Internationally.

Providing the service layer between our clients and their customers we have a proven pedigree and reputation for operational excellence delivering the widest range of specialist and technical services in the market. Today we provide an extensive range of outsourcing services for the Insurance, Banking and Public Sectors.

What sets OSG apart?

The OSG Vericlaim difference is our people. As a learning organisation, our strategy is to develop our talent to the overall benefit of our clients and our people. As we continue to grow we are keen to maintain our entrepreneurial culture so that we don't lose our flair and agile approach to business.

We place a high value on customer continuity. Malcolm Hughes, CEO, was one of the original founding partners who established the business as a professional loss adjusting practice and over the past 28 years OSG Vericlaim has evolved into the broad-based service provider that it is today. Operating from eight service centres, every year we handle over 1,000,000 customer service calls, manage in excess of 65,000 claims and in excess of 2,000,000 people are touched by our services. With ambitious growth plans both domestically and internationally OSG Vericlaim currently employs 400 skilled personnel.

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What sets OSG apart?

The OSG Vericlaim difference is our people. As a learning organisation, our strategy is to develop our talent to the overall benefit of our clients and our people. As we continue to grow we are keen to maintain our entrepreneurial culture so that we don't lose our flair and agile approach to business.

We place a high value on customer continuity. Malcolm Hughes, CEO, was one of the original founding partners who established the business as a professional loss adjusting practice and over the past 28 years OSG Vericlaim has evolved into the broad-based service provider that it is today. Operating from eight service centres, every year we handle over 1,000,000 customer service calls, manage in excess of 65,000 claims and in excess of 2,000,000 people are touched by our services. With ambitious growth plans both domestically and internationally OSG Vericlaim currently employs 400 skilled personnel.

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What do our employees say?

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Working in OSG Group Ireland

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About OSG!

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OSG Offices

We comprise of nine offices countrywide- our Head Office is in Merrion Hall, Strand Road, Sandymount.

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Benefits of working at OSG

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Our Future

Today, in 2017, OSG employs nearly 400 people and provides an extensive range of outsourcing services for the Irish and International insurance and financial services industry. Our loss adjusting practice is still very strong and we have the largest team of specialist insurance claims personnel in the market.

We are proud of our passion, expertise and commitment in our drive to provide the best outsourcing service for our clients. We are looking forward to the challenges ahead, the desire to provide extraordinary service and the continuous improvement of our business.

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Meet The Team!

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Meet The Team!

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Reports to: Claims DirectorPurpose of Job Primary purpose of this role is to provide a superior claims handling service to nominated clients and assist with the administration support required in the team. These goals are expressed in terms of: Customer CareEfficiency and complianceTeam Work Responsibilities: 1. Customer Care Proactively deal with all aspects of client claims from... read more

Successful applicants will be required to work within the complaints handling team and provide support to the Quality Support Department.

The Claims Agent will provide a broad range of claim support and administrative services to policyholders and prospects of our client, a leading service provider in the private health sector. Services provided will include a combination of claim administration, inbound and outbound calls and liaising with customers through e-mail. The Agent will focus on providing an excellent service for... read more

Reporting to the Team Leader, the Servicing Agent will provide a broad range of customer support and administrative services to policyholder and prospects of our client. Services provided will include a combination of customer service, administrative and complaint handling processes. The Agent will focus on providing an excellent service for existing and future customers in accordance with agreed... read more

Key roles To support, and work collaboratively within a team environment to help deliver a high-calibre service, commensurate with minimum competency requirements to clients, colleagues, and third parties. Working within a team to maintain an organised and punctual office environment on a daily basis.

The role of the Claims Support Administrator is to provide a quality service to the customers of our client, which meets or exceeds the client’s expectations. The Claims Support Administrator will be expected to deliver and perform day-to-day tasks pertinent to the team’s activity with a major focus on Quality, Accuracy, S.L.A’s, Procedures and Process-improvement. The team member will... read more

Duration - 6/12 month contract Reporting Team Leader/ Team Manager Key roles The successful candidate will be responsible for inputting data onto Client’s core system, identifying any potential issues with data and reporting anomalies to the line manager. The successful candidate will also provide additional capacity to the team manager providing administrative support, collecting... read more

Under the overall direction of the Team Leader, the Claims Processor will work collaboratively with fellow team members to provide a broad range of claim processing support services to the Client account. The Claims Processor will be expected to deliver and perform day-to-day tasks pertinent to the team’s activity with a major focus on Quality, Accuracy, S.L.A’s, Procedures and... read more

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