To facilitate the sale of package holidays across all Secret Escapes territories by loading contracts and building package holiday offers in the Secret Escapes reservations system, and to be a central point for the business and facilitate queries of an operational nature and ensure seamless approach to business support.
Problems we are trying to solve
To help maximise the efficiency of Secret Escapes Contact Centre ensuring it operates efficiently and effectively delivering a high level of service to members and partners. This will be achieved by:
Secret Escapes is the UK’s biggest members-only website that runs best-in-market flash sales of four and five star hotels and holidays worldwide. We offer our members exclusive rates of up to 70% off.
We're looking for grafters and self-starters to join the gang, who can keep up with the pace and want to make a difference. We still work in relatively small teams, so there's no room for coasting along. We're friendly, happy, and most importantly, we work hard. We're not afraid to get our hands dirty and we're all madly passionate about our brand.