Online Site Merchandising Associate at Wayfair in London, United Kingdom

Wayfair is one of the world’s largest online destinations for the home and with an ever-growing team based across London, Berlin and Galway, is rapidly expanding its EU presence. Wayfair is committed to creating the best possible shopping experience for the home through award-winning customer service and an extensive selection of furniture, décor and home improvement items across all styles and price points. Driven by data, technology and innovation, Wayfair is paving the way for a new era in online shopping.

Would you enjoy being an expert in how consumers shop? Wayfair has an exciting opportunity to train and teach you to be an in-house expert in this area.

Wayfair has an exciting new opportunity for a Graduate to join our expanding Merchandising team in London. The successful Online Merchandiser will combine a detail-oriented, data-driven approach with an understanding of what looks good and what drives the customer to engage and buy.

You will be responsible for a set of categories on, making key customer-oriented decisions about how to merchandise our site.

This is an excellent opportunity for a focused and ambitious graduate who has a proven interest for the world of home interiors

Duties and Responsibilities

  • Manage category pages and providing a dynamic, engaging customer experience.
  • Execute on a variety of projects aimed at optimizing landing page performance.
  • Develop and execute cross-sell / upsell activities.
  • Be the expert on merchandising and consumer behaviours
  • Analyse site metrics and related data to identify merchandising opportunities
  • Ability to maintain high quality standards on merchandising of products.

Skills and Experience

  • A strong academic record with a keen interest in analytics
  • An interest in Online Merchandising / An eye for what makes consumers make decisions and looks good in the online space
  • Communication skills are critical to this position
  • Enjoying stakeholder relationships - you will be connecting with people on a daily basis
  • Strong organizational skills
  • Good mix of analytical/conceptual skills to understand and then optimize page performance
  • Comfortable in a fast-paced, dynamic environment
  • Positive, energetic attitude

Our Values

  • We love a zillion options: Delivering range across styles and price points for our customers is what we do. With more styles and more choice, there is more chance of finding stuff for your home.
  • We use our brains: We trust and empower our employees to build solutions and systems for complex problems.
  • We like transparency: We gather and share information openly and transparently because it enables us to figure things out, build relationships, and make shopping easier.
  • We’re never done: We’re passionate about continually making things better and faster through open minds and teamwork, measuring results, then adjusting.
  • We are “go-to” people: We are a company full of “go-to” people who help each other, our customers, and our communities by being active, accountable, and accessible.

What we offer

  • A competitive salary and bonus that come along with work life balance and a range of benefits.
  • A agile and energetic work environment - your progression at Wayfair is based on results not on hours spent in the office.
  • Great mentors and career development opportunities through our learn@work program.
  • Private medical, dental insurance, pension, gym membership discounts, team pod outings, and more!
  • An awesome opportunity to learn about e-commerce from a global top 50 e-retailer.
  • Great location in central London
  • Fresh fruits, snacks, refreshments and beer Fridays!

What its like working at Wayfair:

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