Category Manager at Wayfair in London, United Kingdom

Wayfair is one of the world’s largest online destinations for the home and with an ever-growing team based across London, Berlin and Galway, is rapidly expanding its EU presence. Wayfair is committed to creating the best possible shopping experience for the home through award-winning customer service and an extensive selection of furniture, décor and home improvement items across all styles and price points. Driven by data, technology and innovation, Wayfair is paving the way for a new era in online shopping.

Wayfair is looking for a talented, Category Manager for the Furniture team to help us profitably grow our business in the UK.

In this role, you will work with external partners and internal cross-functional teams to advance your category’s business agenda. You will have true ownership over a group of suppliers and the strategy of one category which will have a material impact to the business.

You will develop and drive category strategy while negotiating favourable business terms on costs of goods sold (drop-ship and stocking), seek alternative product sourcing strategies to drive better product economics, develop and manage supplier relationships, drive results and own the business/financial analytics for your suppliers.

Duties and Responsibilities

  • Develop and manage strategy for one category within the UK furniture department
  • Manage a portfolio of suppliers within Category
  • Manage the performance and personal development of one direct report
  • Drive strategic supplier relationship management
  • Sales and activity analysis
  • Execute high volume of negotiations with existing suppliers including everyday pricing, annual incentive programs, advertising programs and promotions
  • Conduct regular meetings and calls with suppliers to review the business and advance Wayfair business goals
  • Travel to trade shows with Senior Category Manager and Director of Category Management (2-4 trips per year)
  • Analyze data to strategize profit growth opportunities for the category and suppliers
  • Plan promotions and marketing programs with your suppliers.
  • Advance catalogue expansion, including identifying selection gaps, prioritizing new line queue and building direct relationships with key suppliers to bring on board
  • Analyze competitors’ marketing, selection and pricing and make strategic changes and product scouting as needed
  • Identify merchandising opportunities for your category and collaborate with central merchandising to strategize and prioritize needed
  • Collaborate across departments to drive category goals (Inventory Planning, Advertising, Site Merchandising, Supplier Operations, PR, Customer Service, Business Intelligence)

Skills and Experience

  • Minimum of 5 years’ experience with a leading consultancy or e-commerce company
  • Graduate from a business related degree, Masters preferred
  • Experience of managing a direct report – motivating strong performance and driving at their personal development
  • Advanced negotiation skills
  • Excellent written and verbal communication skills
  • Strong analytical and quantitative skills

Our Values

  • We love a zillion options: Delivering range across styles and price points for our customers is what we do. With more styles and more choice, there is more chance of finding stuff for your home.
  • We use our brains: We trust and empower our employees to build solutions and systems for complex problems.
  • We like transparency: We gather and share information openly and transparently because it enables us to figure things out, build relationships, and make shopping easier.
  • We’re never done: We’re passionate about continually making things better and faster through open minds and teamwork, measuring results, then adjusting.
  • We are “go-to” people: We are a company full of “go-to” people who help each other, our customers, and our communities by being active, accountable, and accessible.

What we offer

  • A competitive salary and bonus that come along with work life balance and a range of benefits.
  • A agile and energetic work environment - your progression at Wayfair is based on results not on hours spent in the office.
  • Great mentors and career development opportunities through our learn@work program.
  • Private medical, dental insurance, pension, gym membership discounts, team pod outings, and more!
  • An awesome opportunity to learn about e-commerce from a global top 50 e-retailer.
  • Great location in central London
  • Fresh fruits, snacks, refreshments and beer Fridays!

What its like working at Wayfair:


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