Sales Production Coordinator – International at Secret Escapes in London, United Kingdom

You will be reporting to the Senior Sales Production Coordinator and your job will be to ensure only the best offers reach our site, and that they do so in the timeliest manner possible. Working side by side with our Contracts Managers, you will also be responsible for managing the production of hotel sales, ensuring they are price checked, loaded correctly and signed off by suppliers with any amends actioned.  

This is a fixed term contract - Maternity cover for 1 year 

Things you’ll be working on

  • Working within the Sales Production team to manage the flow of offers received from the Sales Team until they go live on all the appropriate websites
  • Conducting quality checks, price comparisons and quickly and accurately assessing previous deal performance while giving constructive feedback to the Sales Team for future offers
  • Being the main point of contact for the supplier throughout the production process
  • Working closely with the Sales, Editorial and Customer Service teams
  • Loading sale information into the internal CMS system and liaising with suppliers to ensure we have updated allocation and rates
  • Processing ad hoc requests from suppliers in the CMS
  • Assisting with Customer Support issues and queries

The deal breakers

  • Good knowledge of one or more of these regions: the Middle East or Africa
  • MS Office knowledge, Excel in particular
  • Some analytical ability and commercial awareness
  • 1-2 years’ experience in travel within a Tour Operator or an Online Travel Agent
  • Fluent in English with either French, Spanish or Italian an advantage
  • Cleared to work in the UK/EU

And you are…

  • Precise, with excellent attention to detail
  • Organised, thorough and methodical
  • A great communicator
  • Self-motivated, enthusiastic, with a “can-do” attitude
  • Able to work under pressure, juggle multiple tasks and meet deadlines
  • Personable and a team player. Experience liaising with clients preferable


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