The Sales Engineer is responsible for providing pre-sales design and application support for all Vonage Business products and services through ongoing interaction with the sales team and operations. The Sales Engineer will actively participate from a technical sales perspective and will help the sales team achieve and exceed targeted revenue goals.

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Your mission

  • Generate accurate and timely design configurations for customer sales quotations
  • Attend sales calls and assist with sales efforts
  • Conduct technical interviews with customers to clearly define needs
  • Provide technical expertise to ensure that customer needs are met
  • Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales team
  • Review quotes, RFP’s, plans and other customer documents to develop and prepare an effective response or proposal
  • Conduct product demonstrations both in-person and using webinar tools
  • Provide sales tools and training for the sales force on conducting effective presentations and demonstrations on Vonage Business products to prospects and potential customers
  • Provide technical assistance to Product Management, Marketing, and Sales Training teams

Communications and Presentations:

  • Must be a compelling, passionate and confident public speaker with communication skills of the highest caliber
  • Deliver product and technical presentations both onsite and remote
  • Deliver comprehensive and customized product demonstrations focused on functional capabilities in business terms easily understood by the customer

Requirements

Qualifications:

  • Understands sales process, strategies, and solutions selling
  • Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, and customers
  • Ability to analyze complex problems or situations and develop effective solutions
  • Exceptional work ethic, time management, and organizational skills
  • Ability to create convincing proposals and documentation

Preferred Experience:

  • 5+ years telecom experience and 2+ years as Sales Engineer
  • BS Computer Science or equivalent work experience
  • Data Networking, SIP, Cloud Computing certifications
  • Strong experience with networking protocols, standards and hardware
  • Technical knowledge of Broadsoft and advanced contact center products

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