This role is a true opportunity for an energetic designer who wants to take that next step into creative direction. You will be responsible for the creative output of the eBay account and other key accounts as the San Francisco office grows.

It will be a fantastic learning ground and you will see yourself build in confidence and ability during your time here.

The focus will be on getting the best work out and nurturing creatives and designers in your team to do the same. You will have the full support of other Creative Directors, Strategists, Technologists and Designers. We work very much as a team.

The candidate needs to have an in-depth knowledge & specialism in digital design and how technology influences design choices and vice versa.

Coupled with this should be a broader understanding of the creative process as related to the successful communication of strategies and ideas within digital channels.

At Feed, we have a firm belief that if our work doesn’t work for the people on the street, then it just doesn’t work. We want to bring that principle of true creative excellence to channels that have not historically been serviced that way, and for whom creativity has come only after the hard stuff, i.e. data & technology.

We believe this enables us a competitive edge.

Your day to day

To the Creative Brief

Ensures that our creative work fully answers the brief.

Sets the conceptual creative direction for each project on which they work by means of conceiving and expressing (both in written and diagrammatic form) robust creative strategies.

  • Where necessary demonstrates advanced knowledge of organization’s brand positioning identity guidelines and practices.
  • Have awareness of all work on brands you are creatively responsible for moving through the agency.
  • Where necessary demonstrates has advanced knowledge organization’s technologies and practices.
  • Assertively troubleshoots and resolves complex problems.
  • Is an experienced contributor with project leadership responsibility.
  • The Creative Director will need excellent presentation skills and the ability to guide the client through the complexities of creative conceptualizing, production and delivery.
  • Ensuring local creative articulation.


To the creative culture of this agency

Work effectively with others to deliver high quality work – creative does not happen in a vacuum and a modern digital creative appreciates this fully.

  • Demonstrates leadership qualities – stands as a rallying point for creative excellence.
  • Conducts self, and communicates, professionally with clients and colleagues.
  • An ambassador for Feed, attending creative and client events as required.
  • Assumes responsibility for an office approach/methodology, and develops its approach in line with industry standards and evangelzses the use of approach/methodology to colleagues.
  • Communicates ideas and industry trends on particular subject matter to colleagues through informal communication and formal presentations and training sessions.
  • Seeks to learn about other disciplines and work collaboratively on projects and internal initiatives.
  • Makes use of appropriate research materials (Internet, publications, etc.) to ensure skills and knowledge remain current.
  • Conceive and develop initiatives that develop standards and skill-sets.
  • Manages to team well and is able to push back on work that is substandard, challenging the team to deliver excellence.
  • Ensure that the Associate Design Director is developed and nurtured.

To the profile of this agency

  • Offers informed opinions and specialist knowledge for PR opportunities.
  • Creates profitable award winning work.
  • Effectively network the industry as an ambassador for this agency.
  • Maintains an up to date resume detailing client project experience.

In addition:

New business development: On an ad hoc basis, you will be asked to contribute to new business opportunity development, pitches and investment in existing account opportunities.

Contribute to the development of the communal brain: On an ongoing basis you will be developing and maintaining Feed’s understanding of relevant industry and sector online creative trends and their implications for our work and also in developing our current position on best practice in online executions.

Be a passionate brand advocate: In this role from time to time you may be asked to attend events. You will receive full briefing and support from Feed. If you believe in Feed and what it stands for, this part if easy. But don’t just talk the talk. We’re serious about our business, clients, capability and values. There are plenty of agencies where you can do the job, lost in the crowd, without having to change your behaviour or actually believe in what you do. We don’t want to work at one of them, and if you’re at Feed, neither do you.

Skills and experience

Inspirational creativity.

  • Good team leadership, mentorship and persuasion skills.
  • A clear communicator with the gravitas to attain respect from the creative team, wider agency and clients.
  • Ability to build rapport quickly, and maintain relationship networks.
  • Deep and proven understanding of marketing, branding, communications, and business objective application.
  • Clear understanding of when to apply different creative skills, ideation, brand design, direct communications, emotive concepts etc.
  • Competence of Adobe CS and all other relevant software.
  • Portfolio in digital or printed form.
  • Original thinker who provides high-level client service, develops, and implements new and innovative resolutions.

Advanced knowledge of graphic design techniques, software applications, and tools.

  • Knows and effectively uses fundamental concepts, practices, and procedures in area of specialization.