Senior Site Reliability Engineer at Shazam in San Diego, United States

Millions of users. Billions of tags. Countless moments of discovery. Shazam brings a unique brand of magic to millions every day. It’s our people – their imagination, skills and ideas – that shape our future, and help us make the impossible come to life. Bring us your vision, and it’ll be you creating the wow moments that excite people across the world.

Role scenario:

Shazam is operating at a scale that few companies ever reach, with over 20 million music recognition requests per day, over 120 million users per month, and tens of thousands of requests per second. This role is key to ensuring that this mission-critical function and the software and services that power it are built, deployed, and operated to the highest standards.

Where does the role sit?

Joining our San Diego office, reporting to the Head of Site Reliability Engineering in London, this role bridges the gap between software development and operations, acting as a consultant and mentor to both developers and operations staff alike. This role exists within an intercontinental team, spanning offices in San Diego and London.

Working at Shazam

What Will You Do?

  • Operate, maintain, and improve the infrastructure that powers all of Shazam’s recognition services, APIs, and signature ingestion
  • Act as an experienced consultant, involved in the development lifecycle and mentoring the team towards ever-improving practices and quality
  • Engage as a technical leader, constantly innovating to build better services for our teams and customers
  • Continue to help us press forward with our cloud strategy, architecting software and services in ways that utilize the full advantages of cloud-based providers like AWS and Google Cloud Platform
  • Participate in a follow-the-sun on-call rotation, supporting mission-critical services


Who You Are:

  • A proven full-stack engineer who is just as at home writing software as you are operating a service at a massive scale
  • An excellent communicator who builds collaborative relationships with developers and SREs, bridging multiple timezones
  • A technical leader with whom other engineers are excited to work, and from whom they are excited to learn
  • A passionate individual who is always looking for better ways to do things, but at the same time is pragmatic

Experience required:

  • Significant experience building, scaling and operating applications and services in cloud-based providers such as Google Cloud Platform or Amazon Web Services
  • Demonstrable experience driving continual improvement towards more agile development and operations
  • Significant experience as a full-stack developer, writing code and running it in production
  • A proven track record of mentoring fellow team members inside and outside your reporting structure

Why Build a Career at Shazam?

Shazam is the kind of place where you really get to create impact and be creative. We are a small company behind the scenes, which means that you will be working on big features very quickly, perhaps even day one. Whether it's how we integrate with iMessage, or how we make sure our systems can cope with the scale needed around big events like the Super Bowl, there are a million things that we need people to come and help us figure out at Shazam.

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