Are you a technical wiz, passionate about helping others and ensuring an efficient workplace? Are you an excellent multi-tasker who thinks on their feet and can troubleshoot anything? Breather is looking for an exceptional Tech Support Representative (level 1) to join our ever-expanding New York office. If this sounds like you - keep reading for more info!

Breather creates and curates a network of beautiful, on-demand private spaces that you can reserve and unlock via our web and mobile apps. We're venture-backed. We're growing quickly. We have big ambitions... and we want you to help us achieve them.

At Breather, you will:

  • Install, configure and update hardware and software.
  • Troubleshoot hardware and software issues.
  • Respond to inquiries from coworkers.
  • Resolve issues from the tickets system.
  • Setup AV equipment for events.
  • Recommend and test new hardware and software.
  • Create and maintain up-to-date user manual or documentation.
  • Maintain and configure access card
  • Manage and maintain access points.
  • Debug network problem.
  • Perform any duties from the IT Manager.

Requirements

  • Entry level position, 0-2 years experience.
  • Ability to organize workload according to priorities and deadlines.
  • Ability to establish and maintain effective working relationships with coworkers.
  • Ability to work independently or as part of a team.
  • Ability to work on weekend.
  • Intermediate knowledge in PC and portable material (PC and laptop hardware);
  • Intermediate knowledge in the configuration/installation/troubleshooting of Mac OS/ Windows.
  • Beginner knowledge in mobile smartphones, iPhone, Galaxy, Blackberry, etc., printers, protocols DHCP et DNS, TCP/IP, Google Apps (G suite), Confluence.

Great work deserves great perks!

  • Be part of a well-funded, proven startup with big ambitions, competitive salary and company equity.
  • The Breather crew has access to comprehensive medical, vision, and dental coverage.
  • We’ll provide the digital toolset and whatever else that you need to do your best work.
  • Free access to the Breather network of over 200 spaces (and growing, fast!).
  • Company-funded travel to conferences & professional development events.
  • Fun work environment and company culture with an upbeat, first-class team

About Breather!

Breather creates and curates a network of beautiful, on-demand private spaces that you can reserve and unlock via our web and mobile apps. We're venture-backed. We're growing quickly. We have big ambitions... and we want you to help us achieve them.


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