Operations Associate - Washington at Breather in Washington, United States

Breather creates and curates a network of beautiful, on-demand private spaces that you can reserve and unlock via our web and mobile apps. We're venture-backed. We're growing quickly. We have big ambitions...and we want you to help us achieve them.

The role

As a Breather Operations Associate, you will be the face of Breather, caring for our Breather spaces and making sure we have the highest-quality workspaces in Washington, DC. We will depend on you to help maintain the quality and consistency of our spaces and ensure exceptional service for our clients and their guests. We’re looking for individuals who are reliable, detail-oriented, organized, and personable. Your responsibilities will include the following:

  • Cleaning: Your primary responsibility is to keep our spaces fresh and clean for each and every Breather client and guest. This includes removing trash, wiping down surfaces, replenishing amenities, and keeping each space neat and tidy.
  • Customer Service: As a representative of Breather, we expect you to be friendly, welcoming, and helpful. Your uniform and personal appearance should be clean and professional. If a client or guest has a question or concern, you are empowered to answer or direct them to the appropriate channel.
  • Efficiency & Timeliness: You should be able to navigate Washington, DC with ease. You will be responsible for following your schedule and arriving at your scheduled jobs on time. Since you will be traveling between spaces for your jobs, we expect you to know how to manage your time in the most efficient manner to navigate to each location.
  • Maintenance & Care: As a member of the team responsible for the quality of our spaces, we expect you to not only keep the spaces clean, but also to keep an eye on ensuring our quality standards. This means reporting any maintenance issues, checking wifi connectivity, and performing other job duties required to keep our spaces as perfect as the day they were launched.
  • Communication & Teamwork: At Breather, teamwork makes the dream work. To be successful in this role, you must be able to work as a team to reach and exceed goals, communicate effectively, and drive growth and high performance.

Qualifications

  • Commercial or residential cleaning experience.
  • Strong commitment to exceeding customer expectations every time.
  • Tech savvy (know how to navigate a smartphone).
  • Detail oriented and very organized.
  • Ability to think quickly on your feet.
  • Ability to work with schedule changes as needed.
  • Ability to work 20-40 hours per week.
  • US work authorization.
  • Hospitality or customer service experience is a huge plus.
  • Ability to work evenings and weekends if/when needed a plus.

Great Work Deserves Great Perks!

We hope that you're excited by all the possibilities that come with working at Breather! In addition to our unique culture, we also offer these fun perks and benefits:

  • Competitive salary and benefits.
  • Free access to the Breather network of over 300 spaces (and growing, fast!)
  • Join a first-class team and be part of an awesome company culture!

Our Values

At Breather, our company values are not only the principles that link us together in the way we work, but they also keep us aligned on the same path, all working towards connected goals. These standards are what guide us on our collective journey through space(s).

  • CONTRIBUTION: Make the biggest possible impact.
  • SPEED: Move fast, iterate faster.
  • SERVICE: Treat everyone like it’s their birthday.
  • INDEPENDENCE: Work with a sense of ownership.
  • HUMILITY: Get over yourself.
  • AMBITION: Act like an entrepreneur.
  • EMPATHY: Embrace everyone’s perspective.
  • CANDOR: Be respectfully honest.

Our Traditions

Our traditions involve learning, laughing, singing, the occasional beer, and pizza (always pizza).

  • Birthday celebrations: Cakes and serenades (you can’t escape us). We celebrate birthdays monthly. Just let us know your favourite kind of cake.
  • We like to party: Board game nights, Nintendo tournaments, office karaoke, holiday parties, happy hour drinks, costume contests, and more.
  • Team outings: Each department is encouraged to do a quarterly outing. From apple picking to archery dodgeball it’s never a dull moment between colleagues
  • Quarterly hackdays: We are committed to fostering a culture of innovation, continuous learning and curious exploration. Once a quarter, we drop all regular tasks for the day and shift focus to one project that you’ve been itching to build.
  • Lunch & Learns: Every Wednesday is Lunch & Learn. That means that you get to listen to your colleagues talk about the latest conference they attended, or topic of their choice — with freshly delivered pizza in hand.

Our Benefits

US Health Insurance

Breather has partnered with Trinet to offer a variety of health care plans. You can customize your health, dental and vision options to choose what works for you (options may vary by state).

We’re committed to offering the best quality coverage. Breather offers options that are 100% employer funded but feel free to add additional coverage (additional premiums may apply).

Canadian Health Insurance

Breather has a comprehensive group health care plan which includes health, dental, vision, life and AD&D coverage. Your health is important to us so we pay 100% of employee insurance premiums.

Meet the Breather team..

"We’re a driven team, living all over the world, working together to make one little idea into an ever-expanding network. Having a comfortable and stimulating work environment is really important to us, and our people are constantly working together to create something unique and exciting."


Join us!

We’re venture backed. We’re growing quickly. We have big ambitions… we want you to help us achieve them. We hire the best and brightest for our growing team. Check out the jobs posted below and get in touch to apply.



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