Autodata Solutions is looking for a Senior Service Desk Technician to join their Troy, MI team!
As a Service Desk Technician, you will act as a single point of contact for internal end-users to receive support and maintenance with the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance. You will troubleshoot problem areas (in person, by phone or via email) in a timely and accurate manner and provide user assistance where required.
Autodata Solutions is a consulting, technology services and business process outsource company dedicated to the automotive industry. Founded in 1990, it is our mission to provide solutions that increase the effectiveness of the automotive sales chain and help put vehicles in consumers' driveways. Clients benefit from the expertise we have gained from our singular focus on the automotive sector as well as 26 years of successful client engagements.