Mid-Market Account Manager - AMER at Nexmo, The Vonage API Platform in New York, United States

Nexmo, the Vonage API Platform, has built its successful global sales team on individuals who possess tech savviness, superior customer relationship skills, a passion for hunting new business, and proven capability building and closing a qualified sales pipeline.

Our global sales organisation spans EMEA, APAC and AMER and includes Mid-Market and Key Account Managers as well as Pre-Sales and Customer Success Teams. 2017 was an exciting year of growth for the team with 35 additions (taking us to a Global Sales Org of 70+) and we’re continuing our rapid market expansions in 2018 as we challenge the team to identify, close and develop new accounts exclusively for our CPaaS API products.

As a Mid-Market Account Manager you’ll grow net revenue from existing mid-market accounts and new accounts as you target the hottest enterprise and startup organisations to understand their business objectives and consult on how to achieve them by leveraging our communications platforms.

What you excel at...

  • Technology Sales: Your successful track record will include 2+ years experience within the SaaS, Cloud, Storage, Data or Security industries where you will have taken a solution oriented sales approach to the full sales life-cycle, driving company growth by consistently building and maintaining a healthy pipeline, enabling you to meet and aggressively exceed targets.
  • Winning New Business: Your hunting ground will be the East Coast and targets include relevant and large Digital Natives (ISVs, SaaS, digital first companies) and Agile Enterprises. With plenty of defined key verticals such as Transport/Logistic tech innovators, Digital Marketplaces, E-Commerce and Call Centres, new logo wins will be second nature to you.
  • Account Management: Building relationship within your accounts is a priority to you and you’ll have built solid relationships with mid and senior level executives across business, marketing and technology teams.
  • Partnering with Pre-Sales Engineers: You’ll aid the team in designing innovative CPaaS solutions for prospects looking to migrate their Communication Infrastructure into the Cloud, integrating APIs into their customer experience flows

Desired Skills and Experience

  • Selling Communication, UC/RTC, Storage, Security or CRM solutions in SaaS or PaaS models.
  • Building and closing a pipeline of significant Annual Recurring Revenue.
  • Conducting Quarterly Business Reviews with your largest customers, sharing product roadmaps, identifying areas of improvement, and leveraging Senior Leadership to strengthen business.
  • Permanently checking the best set of actions to deliver against the revenue plan.
  • Accurate and timely forecasting, acting as a business leader to build a solid, predictable and recurring revenue.
  • A customer driven focus and the ability to quickly pivot in a fast paced environment.
  • A tech savvy mind, with a good understanding of the trends driving innovation in technology, particularly in mobile, cloud and consumer areas
  • You independently tackle challenges and don’t need anyone to keep you on track. You’re organized and efficient with a self starter attitude.
  • You’re creative and curious with the focus and openness it takes to work both independently and collaboratively across the business.
  • The ability to travel depending upon the demands of the region

What we do...

Nexmo, the Vonage API Platform, provides tools for voice, messaging and phone verification, allowing developers to embed programmable communications into mobile apps, websites and business systems. Nexmo enables enterprises to reimagine their digital customer experiences by providing them with the tools they need to easily communicate information to customers in real-time through text messaging, chat, social media and voice.

Industry leaders including Snapchat, Zalora, Uber, Telegram, Lazada, KLM, GrabTaxi, Airbnb Alibaba and Daimler send millions of messages per month using Nexmo APIs.

Founded in 2010, Nexmo is now the Vonage API Platform and remains a fast growing startup, with over 280 people employed across our San Francisco, London, Singapore and Hong Kong locations.

Why Nexmo......Our Values!

Being disruptive, getting things done, and working with passion and integrity are the values that matter at Nexmo. We are on a mission to enable simplified communications between enterprises and their customers by empowering our employees. We strive for passion and integrity, both personally and professionally.

We have achieved significant growth by hiring exceptional people. We have big goals, and we want the people who join us to be self confident, focused on customers and delivery, and who are structured and committed in their approach. We value those who will help us continue this spirit. If this appeals to you then we encourage you to apply.

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