The best customer experiences are built with Zendesk. We give organizations the tools to understand their customers and engage with them in a more personal way. Our products are easy to use and implement. Zendesk gives businesses the flexibility to move quickly, focus on innovation, and scale as their business grows. Headquartered in San Francisco, Zendesk operates worldwide with 17 offices in North America, Europe, Asia and South America.


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We are looking for a Senior Program Manager to join our Shared Services Product Development team in San Francisco, focusing on Zendesk’s billing infrastructure. In this role, you will drive the end-to-end design, development, and delivery of key programs at the cross-functional level. Your job as program manager is to keep releases moving forward, focusing on key milestones for teams within... read more

Do you want to design and build awesome business products that are used day-in and day-out by more than 100,000 businesses and millions of people? Are you passionate about working with a strong team of product managers, designers, and engineers to deliver solutions that truly exceed customer and business expectations? Do you have a strong point of view on how to make products work as people... read more

Zendesk is seeking an experienced engineering manager to lead and grow our newly-created Build & Release Engineering group. The Build & Release Engineering (BRE) team is responsible for automating and accelerating the deployment process from check-in to production, providing the tools used to build and test Zendesk applications, and providing development and test environments to Zendesk... read more

The Chief Architect will be responsible for guiding direction and promoting continuous evolution of Zendesk’s SaaS platform and products, including strategic technology decisions, architectural upgrades and partner integrations. The Chief Architect will report directly to the Senior Vice President of Engineering. In this capacity the Chief Architect will engage with architects, technical... read more

We are looking for someone with a passion for data and the drive to deliver data solutions and business insights for the Customer Success team at Zendesk. Your job as the Senior Analyst, Enterprise Analytics is to deeply understand the current data pain points of the Customer Success team and build beautifully simple processes and tools that will significantly improve the way this team engages... read more

The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful selling to Enterprise and Mid Market executives, and convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction... read more

Welcome to Web. This team is responsible for the face and functionality of We’re a family of weirdly wonderful full stack web engineers that work closely with designers, marketers, product engineers, and analysts. We focus on new customers and function as a little think tank that researches, develops, and improves the website user experience and infrastructure. We’re looking for... read more

We are looking for a Program Manager to join our team in San Francisco, CA which is focused on delivering several next-generation products and their supporting engineering infrastructure. In this role, you will drive the end-to-end design, development, and delivery of key Production Operations projects within Operations and broader cross-functional programs across the company. Your job as program... read more

We are looking for a Senior Program Manager to join our growing Program Management Office (PMO) to drive strategic programs for our People Operations, Workplace Experience and Legal teams. In particular, we are looking for an experienced Senior Program Manager to strengthen and drive cross-functional long-term workforce location strategy planning. In this role, you will drive the end-to-end... read more

Zendesk is looking for a dynamic Senior Technical Recruiter to execute our recruiting strategy. As a member of our team, the recruiter owns and drives the recruiting process from end-to-end. Working closely with our hiring managers to develop strategies to find top candidates, the Sr. Technical Recruiter will understand how to source quickly and creatively, while always keeping candidate... read more

The Zendesk Creative Brand Team is looking for an Animation Supervisor to join our vibrant, agile group of filmmakers, writers, designers and project managers. At Zendesk, we have the admirable opportunity to represent and continually develop a brand with a lot of personality love from within the company. Video is a big part of the way we market our products, educate and entertain our users, and... read more

At Zendesk, the design culture starts with our three Danish co-founders and flows outward into every aspect of the organization. From the Scandinavian aesthetic of our workspace, to the way we gather, work, and create – design is an integral part of everyday life at Zendesk. As part of the UX research and the broader design team, we believe in a collaborative working style with a bias towards... read more

Zendesk is seeking a versatile Communications Specialist to support the office of the Chief Operations Officer in our Go to Market communications. This person will report to the Director of Business Operations, and will play a crucial role across the Go to Market and COO teams in planning and producing leadership, cross-functional and program-specific internal communications. The ideal candidate... read more

Zendesk is looking for a driven Sales Operations Senior Analyst with sales operations experience to partner with Sales, Services, and Success to help scale our high-growth business and build our operational foundation. The ideal candidate has a passion for data analytics, a strong desire to execute, and excels at turning insights into actions. As a scrappy problem solver and self starter, you... read more

We’re looking for an Marketing Operations Manager who can bring enterprise-level experience to help define and implement our marketing database management initiatives. As the data steward/evangelist for marketing operations, you would be responsible for defining the strategy for, and ensuring the execution of, initiatives related to data quality, data enrichment, and data unification. This role... read more

Zendesk is looking for a Strategic Account Executive who is responsible for customer adoption, retention, and growth within a territory. We need an experienced sales person who has a consultative sales approach, a successful track record growing and on-boarding clients with polished presentation skills. This individual will be ultimately responsible for their success within their territory,... read more

Zendesk is looking for a forward thinking, data-driven and passionate Field Marketing Manager to join our AMER Marketing team, based in San Francisco and reporting to the Marketing Director. This person will support growth, revenue generation and brand awareness in the San Francisco area by developing, managing and tracking demand generation programs and campaigns to drive and nurture leads and... read more

Zendesk is seeking an Expansion focused Campaign Manager to help fuel a phase of rapid growth for our company. This role is focused on creating and executing global end-to-end marketing campaigns to drive expansion business from existing Zendesk customers. You will have a large influence on our company’s success and significant room for personal growth and career development. You will wear... read more

Zendesk is looking for an experienced email marketing specialist to own the email strategy for our global campaigns that educate hundreds of thousands of customers each month. The ideal candidate is an expert of the major email platforms (preferred Eloqua), experienced in templatizing and automating email communication for customer campaigns, and can discover new opportunities to simplify the... read more

Zendesk is looking for a seasoned professional to manage our push notification program. You will be a part of the Campaign Services team that manages the email, in-product messaging and global webinar programs. The role involves ownership of all push marketing campaigns to support both net new and expansion business lines. The successful candidate will also play an integral role in building and... read more

You’re a great match if you possess fantastic troubleshooting and analytical skills, are driven to help customers, and have the ability to dive deep into a new product to learn it inside and out.... sound like you? Read on! We are looking for a talented Technical Support professional to become a Zendesk guru for our customers. You will be providing top-notch support through many different... read more

Zendesk is looking for a Sales Development Manager that will develop, train and hire a highly driven and enthusiastic team of lead generation and lead qualification professionals. The Sales Development team is the first interaction with prospective Zendesk customers and is key to the success Zendesk. The ideal candidate for this role has proven experience in managing, building and inspiring a... read more

We’re looking for a motivated self-starter who has a consultative sales approach, provides an outstanding customer experience and offers polished presentation skills. You'll be single-handedly managing an inbound pipeline of sales opportunities and expansion on existing customer accounts across a very large customer base. Qualified candidates will bring a proven track record in sales... read more

Are you passionate about the customer experience? Are you seeking a sales career that allows you to work with the world’s fastest growing mid-market and Fortune 500 leaders? Zendesk builds software for better customer service. We enable millions of users around the world to interact more directly and openly with their customers. Since 2007, Zendesk has grown to serve over 80,000 companies, 300... read more

Located in our sunny (sometimes) San Francisco office, our sales team is looking for a bright, motivated and high-performing Account Executive to join our crew. As an Account Executive at Zendesk, you will be responsible for managing and closing opportunities within a territory. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically... read more

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